Senior Engineering Manager — Network Connectivity

Available Locations: Lisbon, Portugal or London, United Kingdom or Austin, Texas 

About the role

The Egress team was formed to own a very important aspect of Cloudflare's Connectivity Cloud: egress connectivity for our vast portfolio of products. The team build and operate cutting edge network software infrastructure used by a growing number of Cloudflare products to connect to any destination from Cloudflare's network. Among the products powered by this technology is Dedicated Egress IP Connectivity, WARP, Cloudflare One/Zero Trust, and Cloudflare's egress proxy for the iCloud Private Relay product.

Responsibilities

As an Engineering Manager on the Egress team you will hire, mentor, and coach a distributed team of Software Engineers. You will play a key role in developing the team and shaping its culture and technical vision. This includes:

• Working closely with Product Managers and other Engineering leaders to communicate the vision, prioritize the team's roadmap, and achieve cross-functional objectives.


• Understanding the technical implications of work across a distributed software network infrastructure to influence scope, work across teams, and help unblock projects: from data planes responsible for delivery of critical customer traffic to distributed control-plane services.


• Applying technical experience to evaluate tradeoffs, contribute to design decisions, and help drive resolution to customer-facing issues, while creating space for engineers to lead design, implementation, and delivery.


• Taking responsibility for the team's production services by organizing on-call rotations, handling customer escalations, and overseeing incident response and follow-up.


• Driving reliability and automation improvements across the platform


• Using tools and processes to convey project status and resolve blockages.

You are a growth-oriented individual who enjoys being outside of your comfort zone. You are comfortable in a fast-paced but sensible work environment. You value curiosity and empathy and lead with these values.

Desirable Skills, Knowledge, and Experience:

• 5+ years experience as an Engineering Manager for a team of Software and Systems Engineers.


• Demonstrate a track record of managing a team including hiring, onboarding, and professional development. You inspire your team to reach higher. You're as good at explaining "why" as you are "how".


• Excel at planning and overseeing execution to meet commitments and deliver with predictability.


• Experience/interest in Layer 3 and Layer 4 networking


• Experience/interest in network performance monitoring and tuning.


• Experience with monitoring, alerting, and debugging distributed systems.


• Experience participating in and/or managing an on-call rotation for production services with direct customer impact.


• Willingness to adopt and integrate AI tools and systems into your workflow.


• Clarity in written and verbal communication.

Compensation

Compensation may be adjusted depending on work location.

Equity

This role is eligible to participate in Cloudflare’s equity plan.