Privacy Policy
Last updated: 31 May 2025
1. Introduction
FlexWork South Africa (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform and services.
2. What Information We Collect
- Account Data: Name, email address, phone number, location, and profile details you provide on registration or when editing your profile.
- Job Application Data: Information you submit when applying for jobs, including CVs and (if applicable) visa documents.
- Company Data: Company information, job postings, and employer contact details (for employer accounts).
- Usage Data: Log data, device information, browser type, and IP address collected automatically when you use our site.
- Cookies: Data collected via cookies and similar technologies for analytics, security, and personalization.
3. How We Use Your Information
- To create, manage, and secure your FlexWork account.
- To allow you to apply for jobs and upload relevant documents (CVs, visas).
- To process payments (for employers) and manage job postings.
- To communicate with you regarding your account, job applications, or support queries.
- To improve our platform’s security, usability, and job matching features.
- To comply with legal and regulatory requirements.
4. How We Protect Your Data
- Your data is encrypted both in transit and at rest.
- Uploaded CVs and visas are stored securely and only accessible to companies you apply to.
- Access controls, regular security scans, and virus checks (ClamAV) are in place to protect uploaded files.
- We do not sell your personal information to third parties.
5. Sharing Your Information
- We only share your application and profile with employers when you apply for a job.
- Employers never see your private documents unless you explicitly submit them with an application.
- We may share anonymized usage data with analytics providers to improve our platform.
- We may disclose information if required by law, regulation, or legal process.
6. Your Rights
- Access: You may view and update your personal information at any time in your profile settings.
- Delete: You may request to delete your account and data. Contact us at privacy@flexwork.co.za.
- Restrict: You may restrict certain data processing (subject to legal and service constraints).
7. Cookies
FlexWork uses cookies to enhance your experience, enable platform features, and analyze site usage. You may control cookies through your browser settings. For more details, see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated date above. Material changes will be communicated via email or site notification.
9. Contact Us
For questions about this policy or your personal data, please contact us:
privacy@flexwork.co.za