Partner Solutions Architect

What is The Role

Are you looking to kickstart or grow your career in technical presales and make a meaningful impact on the growth of our partner ecosystem?

As a Partner Solutions Architect, you will help scale Elastic’s technical reach by enabling and supporting a defined set of partners (resellers, systems integrators, MSSPs, and cloud providers). Working under established standards and in collaboration with senior SAs and Partner Managers, you will help build partner confidence so they can effectively position, demonstrate, and deliver Elastic solutions.

This role focuses on three core pillars:

Supporting partner deal enablement and intake

Delivering foundational technical enablement and labs

Assisting in the rollout and demonstration of standard solutions

You will work within an assigned partner territory following defined technical engagement plans. This is a collaborative, sales-aligned position with moderate scope where success is measured on execution accuracy, timely completion of tactical milestones, and enablement delivery. Candidates should plan for up to 30–40% travel in support of partner events, lab days, and training sessions.

What You Will Be Doing

Support Growth With and Through Partners

• Review and help process partner deal registrations alongside Partner Managers, ensuring technical intake requirements and scoping criteria are met.
• Execute partner sales playbooks on qualified opportunities, helping partners understand how Elastic solutions and their own services fit together.
• Support hands-on labs, standard demonstrations, and basic Proofs of Concept (PoCs) in collaboration with account AEs and senior Solutions Architects.
• Keep up to date on core Elastic product features and competitive positioning to help partners articulate "Why Elastic" accurately.

Enable Partner Leverage & Technical Readiness

• Build productive working relationships with partner technical staff, acting as a responsive, front-line technical contact for assigned partners.
• Contribute to and execute tactical milestones within partner Technical Engagement Plans under the direction of senior team members.
• Deliver foundational technical workshops, product overviews, and hands-on lab sessions that guide partner engineers toward accreditation and certification.
• Help partners navigate Elastic enablement tracks, standard demonstration assets, and learning paths.

Assist with Standard Solutions & Assets

• Assist partners with the deployment and setup of standard Elastic demonstration environments, sandbox labs, and testing grounds.
• Deliver approved demos and presentation decks (Google Slides, Zoom, whiteboarding) to partner teams.
• Help gather feedback, partner requirements, and technical questions from the field to share back with internal Elastic teams.
• Contribute to reusable collateral—such as demo walkthroughs, configuration checklists, and FAQ notes—using established templates and best practices.

What You Bring

• Education & Experience: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience; 0–2 years of experience in technical presales, solutions engineering, consulting, or technical support.
• Core Technical Knowledge: Foundational understanding of at least one core domain: Search/AI concepts, Security Operations (SIEM/Endpoint), or Observability/Cloud infrastructure.
• Cloud & Tools Familiarity: Basic hands-on familiarity with at least one major cloud platform (AWS, Azure, or GCP) and common system environments.
• Communication & Presentation: Solid verbal and written communication skills with the ability to clearly explain technical concepts, ask clarifying questions, and deliver engaging product presentations.
• Execution & Coachability: High attention to detail, strong organizational habits, and an eagerness to take constructive feedback from senior team members and quickly apply it to assignments.
• Teamwork & Professionalism: Ability to build stable internal and external relationships, complete assigned tasks within defined timelines, and exercise sound judgment using standard operating procedures.
• Travel: Willingness and ability to travel up to 40% for partner visits, workshops, and enablement events.

Bonus Points

• Hands-on scripting knowledge (Python, Bash, or JSON) for data ingestion, automation, or demo setup.
• Prior experience delivering technical tutoring, lab assistance, or software training.
• Baseline familiarity with containerization (Docker, Kubernetes) or search technologies.
• Target or progress toward achieving the Elastic Certified Engineer (ECE) certification and a foundational Cloud Service Provider (CSP) certification within your first year.