Technical Program Manager, Terminal

Who we are

About Stripe

About the team

Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online. We’re realizing the vision of unified commerce.
Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments.

What you’ll do

As a Terminal TPM, you will become an expert on all things related to in-person payments. You’ll work with teams across Stripe to build, ship, and iterate on first-party as well as third-party hardware products in addition to advancing our work on Tap-to-Pay and beyond. You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. Your work will require you to be in lock-step with Payments teams as well as card networks and Local Payment Method schemes, bringing unified commerce to life across our suite of devices. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market.

Responsibilities

Who you are

Minimum requirements

• 10+ years of product management or technical program management experience, including managing programs across all phases of software development
• Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products
• Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
• Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions
• Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery

Preferred qualifications

• Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
• Experience with Card and Local Payment Method networks and schemes
• Experience managing a portfolio that includes both first-party products and third-party partner products.
• Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
• Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
• Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.