FlexWork
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Staff Machine Learning Engineer

Twilio
Full-Time Remote Canada
$90,000 – $160,000 / year
AWSPython

Job Description













  • Conduct deep-dive research into and implement state-of-the-art LLM inference and orchestration.

  • Identify opportunities to leverage small language via fine-tuning/distillation.

  • Build ML systems that hold up at Twilio scale. 

  • Set standards and tooling for building evals across a range of AI/ML capabilities.

  • Rapidly acquire new technical skills and knowledge in a fast-paced, high-delivery environment.

  • Proactively leverage and integrate the latest AI development stacks to bypass boilerplate engineering and focus on core differentiation.








  • 8+ years applied ML/AI experience with a track record of owning technically ambitious systems end to end rather than contributing to someone else's design.

  • Comfort operating in a 0-to-1 setting with ambiguous requirements and a strong bias for action.

  • Proficiency in Python programming language.

  • Experience building cloud-based services on AWS, GCP, or Azure, with high-volume data, streaming or real-time inference paths, and a range of data stores.

  • Strong fundamentals of statistical machine learning algorithms, transformer models, LLMs. 

  • Extensive experience with ML Ops and LLM Ops patterns, including designing and implementing rigorous evaluation metrics for non-deterministic AI features at scale.

  • Strong communication skills and highly effective collaborator who works well with teammates.

  • Familiarity with AI-assisted development tools (e.g., Claude, Codex, GitHub Copilot, Cursor, etc.).





  • Prior experience building evals for autonomous agents and large language models. 

  • Prior experience building autonomous agents that handle multi-turn conversations and maintain long-term context/consistency.

  • Prior experience working in a globally distributed team.

  • Evidence of technical leadership/impact, such as contributions to open-source data/ML projects and/or published technical presentations, blog posts, papers, or research.














  • $160,320 - $200,400

  • Target Bonus Percentage 12.5%




This is a 100% remote position. Applicants may be located in Canada.

Job Details & Requirements

Occupation
Software Engineer
Openings
1
Open to applicants
Canada