Senior Manager, APJC Outreach

Available location: Singapore

Cloudflare is one of the most dynamic and innovative companies providing services on the Internet. Regulation of the Internet is exploding -- across a number of subject areas and jurisdictions -- at a rate previously unseen in the history of the Internet. We’re looking for a new team member who can help foster and promote our corporate philosophy and approach, in which the security and privacy of our customers are paramount. 

We are looking for an exceptionally talented and energetic person to join our Public Policy team in Singapore, with a strong background in India policy. You will work on some of the most complicated and rapidly evolving policy issues in the world, such as content moderation, user privacy, and intermediary liability, and you’ll help us develop and communicate real-world solutions to addressing these challenges. You will also build and run programs that further Cloudflare’s reputation and standing in the region by partnering with governments, trade bodies, and civil society organisations. This person has a deep understanding of technology as well as regulatory environments. The ideal candidate can seamlessly go from a technical conversation with engineers to a high-level discussion with regulators and policymakers regarding where Cloudflare fits in the Internet stack. This person should be an expert at presenting technical topics at a level any audience will be able to understand.

This role has non-standard working hours.

Responsibilities

• Engage with policymakers, regulators, trade associations, industry partners, civil society groups and others in India and across the APJC region, to educate stakeholders on Cloudflare’s trust & safety processes and policy positions.
• Lead programs and advocacy campaigns that showcase our policy principles  to demonstrate what a better Internet looks like in practice.
• Develop talking points, policy narratives and presentation materials for use at external events and meetings and for other communication purposes (company blog, position papers, etc.).
• Coordinate with cross-functional teams to address government and law enforcement requests, as appropriate.
• Provide timely updates to colleagues from the Cloudflare Public Policy, Legal, Trust & Safety Teams and other internal stakeholders.

Minimum Qualification

• Bachelor’s degree or preferably master's degree in public policy, law, economics 
• 8+ years of related experience handling law enforcement matters at a large technology company and experience handling public policy issues. 
• Strong understanding of the Indian political, regulatory and legal system and protocols, particularly as they relate to digital services.
• Experience in designing, running, and managing stakeholder, community, or partnership programs and events (for example, workshops, hackathons, or training programs)
• Fluency in both English and Hindi (fluency in any other Indian language like Kannada, Tamil, Telugu is an advantage)
• Ability and willingness to work off hours, including weekends and holidays, to support emergency matters and interact with globally-based company employees
• Right to work in Singapore, or eligibility and willingness to relocate to Singapore
• Ability to analyze technical data and present to a less technical audience
• An ambitious mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate / call out issues when needed.
• A sense of humor.

Preferred Qualification

• Knowledge of Cloudflare products and the broader technology industry, including security, networking, Zero Trust, and AI services.
• Experience in reviewing, processing, and tracking legal documents, particularly in India (e.g., civil and criminal subpoenas, court orders, and search warrants, and legal notices under Indian law)
• Willingness to travel to India and elsewhere in the region.